This was my first time buying a home. Chris answered all my questions, emails and phone calls. He did a great job of walking me thru the process and making it a good experience. Chris was actually the only realtor I was in contact with who was willing to show me property in Tucson. Other realtors emailed me websites and told me to drive around and if I liked something to give them a call. This guy actually offered to show property.
I decided to work with Chris when the former agent did nothing for 3 months to get my property sold. Chris was the most professional agent I have ever dealt with. He did a thorough analysis to determine the appropriate value to set on my home. He came in and took great pictures and created an online video with music. It was an excellent way to showcase my home. Chris succeeded in getting a buyer…actually, we had two come in withing two days and we took the better offer. We were going to rent a home because of the continuing downtrend in home values but Chris convinced us to consider buying due to the historically low interest rates. We found our dream house in the foothills. It had been on the market for some time and Chris was able to get us a fantastic price leveraging the price of another home for sale in the neighborhood. We got a gorgeous home for under $100 a square foot. We also were able to get a very low interest, fixed, 30 year loan. Chris is a top-notch professional and we are so pleased with what he did for us. He sold our old home and negotiated a great deal on our new home. There are plenty of agents out there but finding the few that give wonderful service and professional advice is difficult. We would highly recommend Chris to anyone looking for the best real estate agent and real estate advisor to help them with such an important life decision.
I have now used Chris Pendleton twice. Once to sell and once to buy. He is very professional and knowledgeable. He makes the process very understandable. Whether you are buying or selling I would highly recommend Chris Pendleton. His office is also very modern and uses all of the technology available today to help find a home or to help you sell your home. Again, I highly recommend him.
I had two offers within a week, and my house sold in 10 days.
When I intially met Chris Pendelton, I was astounded by his absolute knowledge- being a first time home buyer and absolutly new to the experience Chris assisted me in anything that I needed to know. He helped me learn about the entire process- stood by me if I had ANY questions, gave me valuable information, assistance programs (even though I did without one- which made me feel even better) and helped me every step of the way. I have heard HORROR stories from family and friends when it came to real estate and I am very happy to say I had no personal experience of negativity at all! Even when we got to house 10… I still stayed positive- sure I was going to get the house I wanted. Chris and his wife/partner Shannon where so terrific to me and my daughter- finding the house that would be absolutly perfect for me- and being a person I could trust to bounce my ideas off of. He was the best realtor I could have asked for- and have recommended this team to ALL my friends in search of a home to call their own! Thank you Chris and Shannon!
Chris is a genuine professional!
My wife and I purchased our first home and had no idea what we were getting into. Chris was there every step of the way providing is advice and opinions while letting my wife and I stay in control. He was there for each inspection and walk through, asking the questions that a first time buyer wouldn’t even think of asking.
His house hunting portal was a nice way to interact with Chris, giving us a chance to rate homes we liked or didn’t like, allowing Chris to adapt the list to our wants and needs. He made every effort to sync up with our crazy schedule and to make our time count.
During the closing process, Chris left for vacation but still responded to our emails, questions and issues as if he was still here. We also had an issue with termites, the VA and the bank. Chris coordinated with everyone involved and had the issue worked out with minimal actions on our part. In the end he was able to get us a lower price than our original offer, saving us about 2.5% on the total cost of the home.
I had the pleasure of meeting and working two other members of Chris’s team, Shannan and Elizabeth, and I can honestly say that everyone on his team is an extremely knowledgeable and professional. All three of them know when to stay aggressive to fight for what you want and when to step back to let the situation play out in your favor.
His moving day survival kit was a life saver. I won’t give out any details, but you’ll know how genuine of a guy Chris really is when he brings it by.
I would, and have already, recommend Chris and his team to anyone looking to buy a home in the Tucson area. I will be using Chris to sell my current home and to purchase my next home in the future.
Chris and his team made selling a home, in a horrible market, much smoother than I ever thought would be possible. We contacted Chris after our work required us to move out of state, and due to the housing crash, found ourselves with negative equity. Chris not only took care of finding a buyer, but dealt with the banks ensuring a successful close to the home. I don’t know what we would have done without Chris, he is a credit to his profession. Thank you Chris!
My agent was very knowledgable about different sale types of homes, ie: short sale, foreclosures, VA, FHA, FannyMae, etc.. This enabled me to look at an assortment of properties with different possibilities available to me. My agent was always availible to coordinate schedule to view homes according to my schedule.
We just bought our home two months ago and Christopher made sure it all went well and smooth. Christopher was willing to show us houses at request, and we had a great experience. Every question that we had, he would know the answer or made sure he would find out, he even asked good questions to the seller that we never thought of asking. He made sure we had every step covered in our process and accompanied us through inspections and any signing. No matter what time of the day or night we emailed him, we would always get a prompt response. Christopher is very professional and friendly, we highly recommend him only if you want a great service from a dedicated realtor.
When searching for a home in Southern Arizona we were fortunate to have located Chris Pendleton as our broker agent. His expert knowledge of short sales and foreclosures was most helpful in helping us decide on a home. Chris is one of the most professional agent brokers that we have had the pleasure of working with. Since we were out of state we relied on Chris to do the walk thru on the inspection. But Chris went above and beyond and personally came to the house (late on a Sunday night) to make sure the repairs had been made by the seller. He was always available & kept in touch with us by email, text and phone thru the whole process. Then to top it off, we are met, on move in day, with a huge welcome basket of “survival food & drink”. We highly recommend Chris Pendleton as an extremely professional, knowledgeable & reliable broker agents. THANKS CHRIS, WE LOVE OUR NEW HOME!!
Chris was with us through a year-and-a-half long process while we tried to decide where to move, had some illness and other interruptions, and then restarted the process. It was frustrating for us, and I’m sure it was for him, but he was ALWAYS patient, the consummate gentleman and professional who went far beyond what others have done for us. In this ridiculous market, our home sold in 8 days(!) in July 2011 with Chris’s excellent assistance. He has a superbly designed website that allows buyers to eliminate properties without having to take the time to visit them. We are very happy with our new house and very grateful for all of Chris’s help. We also got the best landscaper in the area through Chris, and my bet is this yard has never looked better. You simply cannot do better than Chris Pendleton for a realtor to either sell or buy a house.
Chris made our process in finding and buying our first home a smooth transition. He was always available to answer any questions and explain every step in detail. We are truely greatful for having the pleasure of working with Chris and making are experience an awesome one. Words can’t express how greatful we are! As our kids would say THANK YOU MR. CHRIS!!! 🙂
Chris and Shanna did an excellent job helping us find a house. They were there with us every step of the way, always in touch. There was never an issue getting hold of them or having them return calls/emails. They are very knowledgeable about short sales and foreclosures, which is what we were mainly looking at. They were very helpful getting us through a 203k loan as well. When it came to putting in an offer they talked us through every part of the contract and explained things so that we could easily understand them. They also suggested things to add that we would not have thought of. Overall they were the best we could hope for and made buying a home so much easier. We could tell that they actually cared about us and our family.
The Chris Pendleton team actually helped me buy a new house and sell my existing house. I felt they went above and beyond during the process. They helped me review and explore my options on the new home based on my criteria and then helped get an above market resale contract on the exisiting house. They made calls, kept us informed and worked us through some challanging turns along the way. I would recommend them highly. They were professional and knowledgeable.
Chris Pendleton is a master realtor. He is extremely knowledge on the current Tucson / Pima County market and uses all the newest tools to gather information as well as to market properties. Chris and his partner, Shannan Marty, were extremely responsive to my questions, to realtors showing my home and suggesting additional avenues for achieving greater visibilty of my home. Due to my work commitments, Chris had to reschedule appointments which he did quickly and was in constant communication with me. I would highly without any reservation recommend Chris Pendleton and Shannan Martly to represent me on real estate transactions. I plan to purchase a home within the year and would only consider working with Chris and Shannan. They are shining stars in the real estate field.
I would highly recommend Chris Pendleton to anyone looking for a Realtor. It was so refreshing to finally find someone who was REALLY looking out for MY best interest and not just looking to earn a commission. He was there for me EVERY step of the way! I really appreciated the way he returned my (numerous) phone calls within minutes of my leaving him a message. His calm manner, professionalism, and years of experience, I’m convinced, helped me to obtain the highest sales price possible!
If you are looking for a Realtor to help you …… I would HIGHLY RECOMMEND you call Chris Pendleton!
I was very impressed with how Chris and Shannan negotiated our house. I ended up with a smoking deal because of their diligence and knowledge. They really know what they are doing. They also carefully walked us through the whole process so we were informed the entire time.
Shannan Marty was simply amazing in helping me to buy my very first home ever (at age 50!!) She guided me through what seemed like an absolutely overwhelming set of questions and concerns. She was infinitely understanding as we looked at potential home after home, and helped me to really both qualify and quantify just what it is I was seeking.
Part guidance counselor, part real estate agent, and part friend and mentor, she made the whole process flow. I couldn’t imagine going this alone, or without her guidance. Every time I seemed to get in over my head (and there were quite a few of these) Shannan would help clear up the issue for me. I have to say that I am sure I was not an easy client for Shannan, as we looked at over 2 dozen houses and each time there seemed to be something not quite right for me. But when we found the house I finally purchased, we both knew that all that hard work had paid off!
I’m a pretty picky consumer, have about a zillion questions, and to top it all off I am absolutely new to the house buying experience. I can’t say “Thank You” to Shannan enough, she truly made the whole process from start to finish go better than I could have hoped for! I don’t think I will be buying a house again in the near future, but everyone I meet who is considering a home purchase will hear from me about who I think they should have as their real estate agent…Shannan Marty!
Chris was very helpful, professional, polite, courteous and genuine to work with. He always took the time to respond to me and always kept me advised and informed on all the homes I viewed for purchase. He went out of his way to meet with me, respond to me and call me when time was of the essence. Plus, I bought the home that I hoped to buy…all through the efforts of Chris. I would like to recommend the Chris Pendleton Team … I feel very fortunate and am very satisfied with the professionalism and courtesies extended to me. Thank you, Sandi McCullar
Although I was employed and residing in Phoenix, I was looking to purchase a home in Tucson. Fortunately, Shannon Marty was my real estate agent. Although I had a limited budget and specific needs, Shannon worked with me looking at numerous homes until I found the one. Shannon stepped in for me during the home inspection process and kept me informed throughout. I would not be in my Tucson home today if it weren’t for Shannon. Give her a call. You’ll be glad you did,
Shannon was so patient, my husband and I had different things that were a ” must have” in our new home.We were also moving my mother in law into the guest house so we had that to factor in. We “needed” two acceptable homes in one! It seemed like there were times that we didn’t even know why or what the other was looking for, but she helped us keep on track and be patient ourselves, assuring us that we were not wasting her time every time we came to a dead end, that just the right place was out there that we would both love. We ended up with more than few issues with financing along the way, even after being preapproved for quite a bit more than we needed. Shannon kept me calm and assured me that some of the issues with the financing were normal and that everything would come together. She was right on top of every email and text I sent her, explains every step along the way. We would definitely use Shannon as our realtor again!
Shannan Marty is a wonderful realtor! She took the time to listen to my requests – which were numerous – I even had a specific neighborhood in mind. She walked me through each step of the process and was always patient, kind, and knowledgeable. She was also flexible with her schedule and very accommodating to my needs (shopping for a home with a four-month-old isn’t easy!) I would recommend her services to everyone and plan to use her again in the future.
Awesome service!! I would highly recommend the Chris Pendleton Team. This was my first home purchase and Shannon walked me through every step of the way and made the process smooth and easy. Anyone that is in need of a realtor needs to contact Shannon and Chris. They listen to what it is that you are looking for and will not stop until you are 100% satisfied. Thank you Shannon, we are so happy with our home!!
Chris Pendleton Team helped me a lot in buying my house from the start to the end and I am very much satisfied the way they treated me. I already recommended them to my friends, and one of my friends had her new house too through their help also. And I will continue to highly recommend them.
Shannan is awsome! Always on top of things, looking an finding exactly what we where looking for. She would go above an beyond her duties for us, we spent alot of time together looking for the perfect house. An when we had troubles with our closing date she was on that phone with people all day an night to make sure we got into our house on time! Now that is dedication she is your girl.
I HAVE BEEN SEARCHING FOR A HOME FOR ALMOST 2.5 YEARS WORKING WITH A DIFFERENT REALTOR AND WAS UNABLE TO FIND ONE TO FIT MY NEEDS.
AFTER MEETING AND WORKING WITH SHANNAN SHE WAS ABLE TO FIND US THE PERFECT HOME FOR MY FAMILY AND I. IT WAS A PLEASURE WORKING WTIH HER AND SHE IS HIGHLY RECOMMENDED.
We can’t say enough about how well the Pendelton team handled our home purchase.
They listened to our needs & we ended buying the 1st house they showed us.
When the appraisal came in lower than expected they were able to present enough evidence to the appraisal company that we got a higher appraisal and a lower interest rate to boot!
We have bought and sold several properties over the last 50 years and this was the smoothest of all.
Whether buying or selling talk to the Pendeltons first, you won’t be sorry you did.
Richard & Terri Sebastian
I am an active duty military member who is preparing to transition to civilian life and decided to move to the Tucson area. I chose Chris Pendleton randomly online and could not have expected better service. He made himself available to me 24/7 and helped my wife and I find our dream home. I have bought and sold 5 homes and this has been by far the best experience bar none!
Chris Pendleton and his team were instrumental in the short-sale of my home. As a service member stationed in Japan I could not have navigated the short-sale process without out Chris’s expertise and experience. If you need a real estate agent for a short-sale or otherwise, Tierra Antigua will look out for you through the entire process.
We are so thankful to Shannan and Chris for helping us find our home. Shannan is so friendly, knowledgable and took the time to understand our needs. She really went the extra mile, making us feel welcome and comfortable during this process. Shannan and Chris were available for any questions we had about purchasing a new home, renting and refinancing our old home as well as design, landscaping and contractor questions. It has been such a pleasure to work with them. We are so confident in our decision because of the time Shannan and Chris spent showing us listings and giving their advice. We really appreciate it. I will definitely recommend them to anyone looking to purchase a new home.
We are very happy with the service Chris Pendleton provided us. As first time home buyers, we were very intimidated by the process of house hunting. We struggled with an uninterested and uninformed agent before Chris was recommended to us. With his experience and knowledge, he was able to zero in on our wants and needs. He mapped out a plan for success and walked us through the whole process — patient with all the questions we had along the way. One of the key factors in the decision to switch agents was Chris’ integrity and values mentioned by our friend. Staying ethical was very important to us in a market that has a reputation for deception. He provided that in addition to his skills as an excellent agent. We recommend him when anyone brings up home buying in conversation.
I found Chris Pendleton online, as nobody that I knew was highly recommending any real estate sales professional in Tucson. I must have read through at least 50 different real estate agent websites. His company’s website had, by far, the most clear, thorough, and correct information about all aspects of buying and selling property. I had bought and sold homes in the past, and I am a lawyer, so I already had better-than-average familiarity with the processes, and my “b.s.” detector is pretty accurate. Chris spent about an hour and a half meeting with me at my house before I had made any commitment to hire his company. I honestly do not think I could have found a better representative. When offers came in, his opinions on how to handle them always turned out to be exactly right. When I called with questions or information, I always received a call or e-mail back very promtply (although he often answered my calls directly). He will be the first person I call when I decide to buy again, and I will recommend him every chance I get. Getting consistent, top-notch service anywhere, anytime, is a rarity. He took a lot of the stress out of selling in a pretty bad market. If I could give him ten stars instead of five, I would!
We contacted Chris on a referral from a friend. Chris immediately found us some great homes and provided excellent advice based on our needs. Chris has excellent knowledge of the Tucson area and status of the real estate market. He makes himself available at odd hours and weekends. We highly recommend using the Pendleton team!
Friendly and wonderful, knowledgable communicator! Negotiated many items for us including a washer and dryer because of his knowledge of the current markets and state of the builders positions. Our house is exactly what we wanted and turned out beautiful for our first home!
Chris Pendleton was the best realtor that I’ve ever worked with. He helped us with a short sale. He knows the ins and outs of the business and how to market your home. He was referred to me by someone at work that also said that he had the best experience of his life. Chris advises on what to do to get the most out of your property, takes great picture of your home and presents the home to buyers. All our our serious leads came from Chris’s marketing of our home. In negotiations, he had expertise in working with the bank that few others know how to do. I would highly recommend Chris. The experience was seamless.
We severely upside down in our mortgage with no way out. We were on the brink of foreclosure before we found Chris and his team. I can honestly say, they worked their hands down to the bone to finally get our home sold for us..in a short sale. With complications from the company holding our loan, it took over a year and half for this to be completed. With this particular company..it was one step forward, and 5 steps back. But Chris and his team stuck it through and saw it out to the very end. During this time, I also referred them to a close friend of ours for a short sale. Chris and his team managed to sell their house for them within 3 weeks. Courteous, friendly and they work for you!
Amazing real estate team to work with!! No matter where we were Chris and his team would meet us to sign documents, discuss negotiations and when we thought there was not a house out there for us Chris helped us stay positive, the next house we found was the purchase!! Great team, excellent appreciation for their client and willing to go above and beyond the extra mile to help you!!! Would recommend them in a heart beat!!!!
Chris and his team were absolutely amazing, we couldn’t have asked for anything more! From the first time we met him my wife and I felt we could trust him. He had the experience and concern to work us out of a foreclosure and through a short sale. His expertise was reassuring and inspired our faith and trust. Through his help we now consider the whole process to have been a blessing. Once our credit heals we will contact him to help us purchase our next home. I highly recommend Chris and promise you will be glad you chose to use his careful and sage service!
I came in contact with Chris through and Internet real estate site. What impressed me was that even though we were not immediately in the market to buy a home, Chris set us up a portal so that we could view new listings in the area where we wanted to be. We were already in contact with another realtor/loan agent with lots of experience, but Chris’s attention to our search made it clear we would be in good hands if we went with him. There was so much to learn about the area and the different real estate procedures in Arizona, but Chris made it all clear and smoothed the way for us. Chris helped us into a house we love, which was actually the third house he’d helped us get under contract. He and Shannan are friendly people with plenty of useful knowledge. If you are coming to the area for the first time and need a good realtor who can also be an advisor, you have found the right team.
We were fortunate enough to get in contact with Chris when we inquired about a house he was listing. We then worked with him to find out house. He helped us with putting offers in any several short sales, a new construction, and finally the house we bought, a traditional sale. Chris was had expertise about every type of home sale and paid attention to every detail. He shot straight with us and advised us when a short sale seemed unlikely to happen and he was right. He was very responsive and never left us hanging, When he went out of state, he had someone from out office assist us. I would highly recommend Chris.
Chris has integrity as well as a diplomatic and effective approach with the mortgage banks, and in a short sale situation that is very important. I came to him in December about a home that was scheduled for Forclosure the second week of January. He had a buyer in two weeks and the short sale was finished shortly thereafter. I had a hectic work schedule and Chris was kind enough to meet me at my office or after 5 and he texted and emailed me updates. Chris is not only professional but extremely efficient and understanding. He is experienced and professional as well. I can honestly say that working with Chris was truly a blessing. I would trust him with my loved ones if they needed a referral.
Chris was a godsend to us and believe me, he as the patience of Job. He knows all of the areas I had asked him to look into and he also suggested additional sections of the region as well. His enthusiasm and continued response to my requests pretty much amazed me, as he never gave up. And, in the end, he found us the absolutely perfect home (not house). We send him our thanks and HIGHLY recommend him to anyone looking for that “perfect” place. Thank you, Chris
Chris did an outstanding job of helping me sell my mother’s Tucson home. Even though I live in Oklahoma. He provided everything I needed to do via email and phone calls. All of the documents I needed to sign were done via email. This made conducting the business of selling this home very timely and convenient for me.
He was also instrumental in locating needed craftsman to satisfy repair requirements brought up by the contracts. His extensive local knowledge was indispensable to me.
Chris is a very fine realtor, and it has been a pleasure to work with him.
Chris and Shannan are a very capable and professional team. My first agent was not providing the service I thought I deserved, so I decided to make an agent change. The level of personal service I received from Chris and Shannan was incredible.
Their knowledge of the Tucson housing market, attention to detail, and exemplary service made my home buying process simple and enjoyable. They were also able to recommend a landscaper and tile setter for additional work I wanted performed before I moved in and they were both excellent too.
If you are looking for two fabulous people to represent you in the Tucson real estate market, look no further than Chris and Shannan. There simply aren’t enough superlatives to describe just how good these folks truly are at what they do. I highly recommend them.
Our experience with Chris and his team was beyond great! Chris not only understood our local real estate market, he and his team also did a tremendous job marketing our property and effectively guided us through our short sale process. He took what would normally be a very daunting experience and made it understandable with minimum stress. We would highly recommend Chris and his team!
Chris and his team were exceptional in their professionalism and execution throughout my short sales process. I came to him in need of expert assistance and they nailed the mark! They managed to meet and/or exceed the administrative needs of at least two Federal Agencies and AZ state requirements while simultaneously meeting the needs of his client. That’s outstanding in every sense of the word. I highly recommend the services of Chris Pendleton and Tierra Antigua Realty. – Travis Rucker
After dealing with realtors who seem to have better things to do than help us find a house to buy, I clicked on Chris’s Zillow link in a frustrating attempt to get some sort of acknowledgement. Am I ever glad we did! Chris’s lightning fast reply not only to our first contact but every subsequent interaction blew me away! There are realtors out there who care! He worked tirelessly with me despite my less than desirable schedule and had a great feel for what we were looking for. His insight on Arizona living was priceless (we moved from Oregon) and instrumental in finding us a home that we couldn’t be happier with. So do I recommend Chris Pendleton? You’d be crazy to use anyone else….
Chris Pendleton was an absolute blessing when it came to the short sale of our home! For years, we had struggled with the decision and the financial obligation of keeping a house that was well below mortgage value. We finally decided it just wasn’t worth it anymore. Because of my job requirements, it was imperative to minimize any damage to my credit. After a thorough online research, I found Chris Pendleton, a highly credentialed real estate agent specializing in the short sale and foreclosures of homes. On the first initial consultation (for my convenience, it was on Skype as I was out of town), he spent 1-2 hours walking me through the entire process of a short sale, all of the possible ways to go about it, and all of the possible consequences. I was well informed. Chris Pendleton made this process as painless and smooth as possible. Chris was always easily available for any questions and was very understanding of our emotional stress over this process and the loss of our home equity. His expertise was apparent in all aspects and our home was quickly sold for a reasonable price. One of the benefits of having someone like Chris working for you is that he does all the dirty work of negotiating with the banks–I felt shielded and protected. Both me and my husband would highly recommend Chris Pendleton for the sale of your home whether it is , a short sale, a foreclosure, or even a regular sale. Chris is highly educated, credentialed, and has an extremely professional demeanor at all times. You will not find a better agent.
We recently bought our first home, and Shannan was our realtor. She was wonderful! She guided us through everything–helping us to decide on the right area, keeping us from making an offer too soon on an impulse buy , getting us a fair deal on the house we saw to be right for us, and making it all a truly joyous experience! Chris was also a pleasure to meet and very helpful to us. We definitely recommend Shannan and Chris to anyone looking for a realtor.
Chris did an amazing job from start to finish of the transaction to sell Dads home in Tucson. I had only two days to arrange everything to move dad for safety reasons 2 Montana he helped me arrange everything from estate sale to handyman electrician housekeepers excetera. We had a excellent offer and closed within a 3 month time. Which was unbelievable. Chris was great and I would recommend him to anyone in the Tucson area who needs real expertise. Could not be thankful enough. Sincerely Kristi Murphy
Chris and his team were excellent! I have both bought and sold houses with Chris and his team. All transactions were very smooth. He was quick to respond, even when I emailed him late after work around 10PM. His advice is great and I like how they offer to do things electronically to be as convenient as possible. They were physically there for anything I had to be present for. I would do business with them again!
Our experience with Mr. Pendleton was out of this world. He is very punctual, respectful, professional, always answered every single question and forewarned us on all possible outcomes.
Chris presented himself in a professional manner and provided all the details to sell my house. Although the market isn’t as healthy as I’d like his estimates were right in the ballpark. He also took care of setting up the appropriate craftsmen once the house sold to make the repairs once there was an offer and inspection. Chris will meet all your needs and get your house sold.
Shannan Marty understood exactly what I was looking for in a home. She’s very personable and easy to communicate with regarding all details. Together we found my home in my price range and desired location very quickly. She walked me through each step until the home was mine. Greatly appreciated her skills.
Chris is an exceptional Real Estate Professional! He has kept me in the loop with every step of the way. He has made very good recommendations as to how to counter an offer. He also has made recommendations on how to make the house attractive to buyers and make the house shine. He has been very responsive to my many questions. He was extremely helpful in coordinating with the contractor who was doing remodeling. I felt very confident in his abilities to watch over the house and tend to various details as I do not live locally. I would highly recommend Chris and his team to anyone who needs their house sold. I give him a 5 star PLUS on ALL levels!